Returns & Exchanges

At Supertails, we want you to be completely satisfied with your fashion purchase. If your item doesn't fit or meet your expectations, you can return or exchange it within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your Supertails account, navigate to your order history, and select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached and include the original invoice to ensure a smooth processing experience.

• 3.
  Schedule a Pickup

  Choose a convenient time for our courier partner to collect the package from your doorstep at no additional cost.

• 4.
  Receive Your Refund

  Once our quality team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.